Enable your customers with top-notch service experience
Be present everywhere, where your customers are and provide best-in-class services 24/7.
Maximize automation to provide full cycle customer service and create more opportunities with human agents for value add services.
Engage – from everywhere and at any time.
Be available to your customers across all their preferred channels. Create more opportunities to interact and improve. Ensure quality engagement with automation and AI.
Start-to-Finish, using chat
Ensure customers are able to complete their service tasks end-to-end using chatbots. Easily integrate with multitude of back-end systems with ease.
Intervene for value-added service.
Define intuitive user journeys at your will. Instrument user flows easily for human intervention and value added services.
Improve continuously!
Measure the popularity, effectiveness and extent of the services to adjust course for optimized performance. Use readily available reports for continuous improvement
Try it right away!
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Try "Botwit Insurance Bot"
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Explore various user journeys and discover the best fit for your organization..
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Want to know more.
